Each Center Profile has its own unique preferences and settings. The Email tab in the Center Profile Prefs allows you to set up and format email reminders for appointments. Reminders may be sent to students, consultants, or both. The reminder message i...

Each Center Profile has its own unique preferences and settings. The Email tab in the Center Profile Prefs allows you to set up and format email reminders for appointments. Reminders may be sent to students, consultants, or both. The reminder message i...

The Trac system has a couple of standard functions in place to allow you to contact the faculty when their students visit your center(s) for assistance. You can ask the students to check a box to email their instructor as they sign out of a visit. You can...

Each Center Profile has its own unique preferences and settings. The Email tab in the Center Profile Prefs allows you to configure email settings. You can configure a Center email address that will be used to send email confirmations and reminders to the ...

The Trac Navigation allows you to search students very quickly. When you have searched and found a selection of students, you can choose to send an email to this entire group at once. You can do so by choosing to Send Note from the List Options menu. Ente...

The Trac system has a global setting to store a value for an SMTP Mail Server. The setting is found in the System Preferences. The preference name is MAILSERVER. It can be entered with a domain name or an IP Address. The mail server needs to allow anonymo...

When an appointment is scheduled the Trac application can send a confirmation email. Included in the email is an iCal attachment. This attachment will display appointments in your Outlook calendar as meeting invitations.

Rights to view specific message types are controlled through group permissions. If you open a Student Entry window for a student, click the History tab, then click the Messages tab - you will see past messages that have been stored for a student. Each...

ICAL INTEGRATION WITH YOUR TRAC SYSTEM - WHY IS THIS A ONE-WAY RELATIONSHIP? The integration is one-way, but it's important that a user understand that two-way integration is not really feasible. AdvisorTrac, for example, allows for appointments...

IS THERE A WAY TO STOP SENDING OUT EMAILS TO STUDENTS WHERE VISITS HAVE BEEN TERMINATED OR AUTO-TERMINATED? In your Utilities & Prefs > System Prefs Tab, enter "mail" in the search field. The preference you are looking for will be called "Mail Setti...