Knowledgebase: Emails
How do I email consultants a reminder of their appointments?
Posted by JT Burns on 14 August 2013 12:52 PM

Each Center Profile has its own unique preferences and settings. The Email tab in the Center Profile Prefs allows you to set up and format email reminders for appointments. Reminders may be sent to students, consultants, or both. The reminder message is formatted differently for the students and consultants. A student can receive a reminder for each appointment that they have scheduled the next day. A consultant can receive one email that details all of their scheduled appointments for the next day.

Additionally, the Trac system has a global setting that controls when email reminders are sent. The Automated Events tab in the Utilities and Prefs contains the timing settings and activation of the Email Reminders.

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