Knowledgebase
How To: Set up LDAP
Posted by Nicolas Corder on 11 June 2015 01:00 PM

Step 1:

The Trac system provides an LDAP test page that can be accessed from your main menu. Simply click on the Trac Man icon, then on Utilities and Prefs. There you will find a tab labeled “LDAP Tool”. Fill out the form with values provided to you by your system administrator and click test. A green response is good, a red is bad.

This is an example of a single bind LDAP test:

 

Step 2:

For your system to use LDAP, Redrock will require some information about your system that will be used to generate an LDAP binding script that runs when a user attempts to log in. Please send an email to helpdesk@go-redrock.com with the following information:

  • LDAP Server address
  • Base DN         
  • Format of username
  • Username of lookup account (for double-bind setups)
  • Port Number (typically 389 or 636)
  • Encrypted (true or false)
  • Search Criteria (Leave as cn=NOTAUSER unless doing a double bind)

Once you send Redrock the necessary information, a team member will implement a binding script on your server and contact you once completed.

Step 3a – Single Bind:

For single-bind authentication, your setup is complete!

Step 3b – Double Bind:

For double-bind authentication, you will  need to create three advanced preferences. The steps to do so are:

  1. Log in using an account with sysadmin privileges.
  2. Click on the Trac Man icon, then on Utilities and Prefs
  3. Click “Advanced Prefs”
  4. Click “Create New”
  5. Type “LDAPname” (without quotes) in the top field, and your lookup account username in the bottom field, then hit save.
  6. Click “Create New”
  7. Type “LDAPpass” (without quotes) in the top field, and your lookup account password in the bottom field, then hit save.
  8. Click “Create New”
  9. Type “newLDAP” (without quotes) in the top field, and “yes” (without quotes) in the bottom field, then hit save.
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